Welcome to www.loremhouse.com, the house of trendy fashion. We strive to ensure our customers receive an effortless shopping experience and we hope that you enjoy all our website has for you.

 

And www.loremhouse.com (Lorem House Ltd) is a limited liability company incorporated under the laws of the Republic of Turkey (Registration Number: 186607-5), with tax registration No: 6090920898 (Vergi Kimlik No: 6090920898) and its registered office at PO Box 19511, Istanbul, Turkey.

Website Terms

Please read these Terms to the utilization of our Website and Website services. We update our Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please stay updated. When you place an Order through our Website, you are deemed to have consented to the latest version of the Website Terms then posted on our Website. If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your Order was placed will apply. If you do not agree to be bound by the Website Terms, you should not use the Website.

Eligibility

We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully: (i) make payment through one of our accepted tender types; (ii) agree to these Terms; and (ii) enter into binding Orders with us. Website is for your personal or gift use only and commercial usage is not permitted. We reserve the right to decline Orders where we suspect commercial usage.

At LOREM HOUSE we are committed to protecting and respecting your privacy. This notice describes what personal data we collect, how we will use that data and how we keep your data safe. Under the data protection law, the data controller is responsible for ensuring that your data is held securely, that you are given accurate information about how your data is used, and that your rights regarding your data are respected. We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at www.loremhouse.com. 

 

We process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order. We collect your email address when you sign up to receive LOREM HOUSE News. If you register for a LOREM HOUSE account, we collect your name, email address, password, country, day and month of birth and additional information regarding your favourite designers and your marketing preferences.

 

When you contact our Customer Care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries. We collect and process data about your browsing on www.loremhouse.com, including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.

 

If you are a customer of www.loremhouse.com, or if you have given us your consent, we collect and process your personal data for direct marketing activities. If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift, or provide us with someone’s data as part of our refer-a-friend scheme – we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.

 

When you use the App version of our website, we will ask for your consent to collect personal data from you in order to send you brief messages (“push notifications”) about products and services that we believe may be of interest to you. With your consent, we will also collect data regarding your use of the App and your IP address, in order to improve our service to you. You can disable push notification at any time by updating the App settings in your mobile device. If you subscribe to LOREM HOUSE magazine, we will collect and process the personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, telephone number and email address.

 

We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the subscription. You have the option to provide us with your birthday and month and to subscribe to our marketing communications and those from our partners. We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.

 

When you have purchased goods from www.loremhouse.com, we will retain the billing data until the end of the relevant accounting period, normally 4 years from the billing date; When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment; When we use your personal data and browsing history to analyze your behaviour in order to customize the website and to show you personalized sales offers, we will keep the data for analytical purposes until you ask us to delete it; When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop. When you contact our Customer Care team, we will keep the call recording for 6 months. Credit card details are not recorded as part of the call.

 

You have the right to request a copy of the data that we hold about you (and we will provide this to you free of charge once we have confirmed your identity). If you would like a copy of some or all of your personal data, please email or write to us using the contact details in this policy. You have the right at any time to oppose our processing of your personal data on the basis of our legitimate interest. You will need to explain the reasons behind your request and allow us to consider your request and respond. You have the right to request the deletion of your personal data.

 

After receiving and reviewing your request, if legitimate it will be our responsibility to cease processing promptly and to delete your personal data. You have the right to receive a copy of your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can transfer your data directly to a third party indicated by you.

 

We protect your personal data with specific technical and organizational security measures aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: pseudonymization or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach.

 

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These covers storing, using and releasing any information you have provided and, as well as measures designed to prevent unauthorized access or use. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use.

 

Terms & Conditions

LOREM HOUSE is a trading name of The LOREM HOUSE Limited, a company registered in USA & Turkey. To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customercare@loremhouse.com. We may also change the registration requirements from time to time.

 

Here are some of the benefits you’ll be able to enjoy by registering with us for a LOREM HOUSE account:

  • Track your orders and review past purchases

  • Request your return or exchange directly from your account

  • Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience

  • Add sold out items to your Wish List so you can see if more stock arrives

  • Select your Favorite Designers so we can tell you when new items have arrived

  • Add a Gift Card and keep track of any store credit on your account

  • Save your address and card details so you can shop even quicker next time

  • Manage your account details, address book and email preference

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify LOREM HOUSE immediately of any breach of security or unauthorized use of your account.

Should you have any issues with your account or need any help in relation to it, then please do not hesitate to contact our Customer Care team. However, please note that we can only communicate with the named account holder in relation to any questions, changes or cancellation of an account.

In order to make purchases on the Site, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the LOREM HOUSE terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to LOREM HOUSE, whose applications are acceptable to LOREM HOUSE and who have authorized LOREM HOUSE to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, LOREM HOUSE reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where LOREM HOUSE feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

We accept Visa, MasterCard, American Express, Maestro and JCB cards, and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to LOREM HOUSE.COM. Payment will be debited and cleared from your account upon dispatch of your order by LOREM HOUSE. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to LOREM HOUSE, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Datacash, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered LOREM HOUSE user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple, and secure, LOREM HOUSE uses Secure Socket Layer (SSL) technology.

 

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site. You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you. LOREM HOUSE ensures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by LOREM HOUSE and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

Exchange and Returns

Exchanging or returning an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straight away if you’d like a different size or a refund and we’ll collect from your home, work or an alternative address.

 

You have 10 days from receiving your order to return your purchase.

  • Create your exchange or return in your Lorem House account

  • Write the reason for your return

  • Send your purchase back to us

Items must be returned to us unused with all Lorem House tags and labels still attached. Returns that do not meet our policy will be sent back to you.

Need A Different Size?

There’s no cost to exchange your purchase, although if you’re based outside the EU, taxes and duties are applicable. If you wish to try another style, simply return it for a store credit refund and purchase the new item separately.

Returning your Purchase

As soon as you’ve decided you’d like to exchange or return, let us know. You have 10 days from the date you received your order to follow the below steps:

  • Sign in to your account and under My Orders, select the order number containing the item(s) you would like to return.

  • Click on the reason for returns and write to us. If you’d like an exchange, select your preferred size.

  • Check the box to agree with our Return Policy. We’ll then send you an email with your return instructions.

  • Sign the returns proforma invoice included in the box with your order. Make sure you leave your package open so the contents can be checked.

If you placed an order using our Lorem House Premier service, you will be contacted within 48 hours to arrange a collection.

To ensure your return is covered by our free returns policy and reaches us promptly, items must be returned from the same country to which they were delivered. Orders sent back from a different destination may incur additional charges or be delayed by customs.

We prefer that items are returned to us via our own service so that they are protected and insured. You can return using any secure means, but we may not accept liability. Please email us if you intend to do this.

 

Receiving a Refund

 

You can choose to receive your refund either as store credit to your Lorem House account or back to the original payment method. Please note that refunds can take up to 10-20 working days to show on your account due to varying processing times between payment providers. Your shipping costs will be excluded unless the item is faulty or cancelled under the refund policy.

We currently refund any applicable sales tax and/or duties for orders originally delivered to and returned from Australia, UAE, Saudi Arabia, Bahrain, Kuwait, Qatar, Oman, Singapore and Switzerland. This took effect from May 17, 2019, except for America, which took effect as of July 1, 2019.

Shipping & Currency Conversion 

Lorem House is proud to service our #LoremGurls from all over the world. The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

In some cases, the delivery may be delayed depending on your country's customs. Lorem House and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Lorem House does not cover additional customs fee charges. Lorem House is not responsible for applicable customs fees, import duties, taxes, or any other charges.

Delivery Options

The Order delivery methods which are currently available are set out below. However, we constantly strive to improve customer experience and may introduce additional delivery or collection methods across our shopping channels. Please check back frequently to see if more options have become available.

  1. Deliveries take place between 9am-5pm. The following options are available for delivery to your requested address worldwide:

South America

Delivery Timeline: 5 - 15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners: 

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

United States

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

Canada

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

Europe

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

Middle East

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

Africa

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

Asia

Delivery Timeline: 5 -15 working days

Estimated Cost:

-Standard USD 16

-Express starts USD 36

-Free shipping for orders above USD 200

Shipping Partners:

  • DHL

  • UPS

  • Fed Ex

  • Local Shipping Partners

 

* Orders placed outside of our ordinary working hours (9am-8pm) after the cut-off time and/or on any public holiday will be deemed placed on the next first working day following the date on which the Order was submitted.

** Delivery timelines are estimates, see further details below.
Please expect delays to your order delivery during the following times: promotional activity, sale season and bank holidays or due to your country customs rules and regulations, Lorem House has no control over such cases. During the duration of these Lorem House will be unable to commit to the mentioned delivery timelines.

*** We reserve the right to impose a re-delivery charge where your Order is not accepted at the address supplied to us on the confirmed date of delivery.

  1. General Delivery Conditions: Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order Confirmation. However, if we have not delivered your Order within 30 days of the Order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

It is your duty to ensure appropriate access for deliveries, including in particular but without limitation on Fridays. Please note the courier will make up to four phone calls to book the delivery time slot with you. And up to three attempts to deliver before your Order will be cancelled.

  1. When your Order is ready for delivery, our shipping partners will contact you to agree a delivery date/time. Once agreed, you will be responsible for accepting delivery and arranging appropriate means of access and installation on that date. It is your responsibility to ensure that our delivery team has access to the delivery address.

In order to qualify for a refund, all items (including promotional gift items accompanying the Order) must be returned to us within 30 days of Order receipt:

  • Unaltered, unused and in full saleable condition (or the condition in which they were received from us or our agents).

  • In their original packaging/box/dust-cover and with all brand and product labels/tags/instructions still attached. Authenticity cards, where provided, should also be returned. Swimwear must have the original hygiene liner attached

  • Accompanied by the original Order Confirmation.

Please take care to preserve the condition of any product packaging as, for example, damaged packing may prevent re-sale and may mean that we cannot give you a full refund. Our agents may ask to inspect returned items at the point of collection but that initial inspection does not constitute a guarantee of your eligibility for a full refund.

We reserve the right to monitor returns and to refuse Orders from customers with excessive returns levels. However, nothing in this Returns section is intended to affect any consumer rights that you may have under the Turkish and the US law.

Cancellation

You may contact us at any time prior to your Order being marked as “Processed" on our online Order tracking system to cancel or change it. If you do so, we will at your request either: (i) cancel it free of charge and issue you with a full refund or (ii) do our best to change it, subject to stock availability and any applicable price adjustment. If the Order has been processed, please await delivery and use the Returns process.

Product Liability

By placing an Order through our Website, you acknowledge and agree that full liability for the products rests with the manufacturer and that we carry no product liability for those items save as described in the Returns section in relation to returning the products and refunding the price paid (where applicable).

Title to goods

Title to the items in your Order will pass to you on the later of the day on which: (i) you pay us in full for those items; or (ii) the day you receive the items. Risk in the items in your Order passes to you on delivery to the address detailed in the Order.

Intellectual Property rights

Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below), including our software, HTML or other code contained in the Website. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties. You are permitted to use the Content only as expressly authorized by us or the licensor of such Content.

 

Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above-listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

Content

In addition to the Intellectual Property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. We have made every effort to ensure that the information on the Website accurate and complete, but we cannot promise that Content is error-free. We also do not promise that the functional aspects of the Website or Content will be error free or that this Website or the servers that make them available are free of viruses or other harmful components. We always recommend that you have up to date virus checking software installed.

Third Party Sites

Our Website may include hyperlinks to other websites or resources operated by third parties. We are not responsible for the content or accuracy of any pages that are not on our Website or their availability. We do not endorse and are not liable, directly or indirectly, for the privacy policies of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

 

Descriptions

At the time of publication on our Website, all product descriptions are believed to be accurate. We also strive to represent the products on our Website as accurately as possible, however, colours and resolution may vary depending on your monitor’s display. All measurements and weights are approximate.

No warranty

Except as otherwise provided in these Website Terms or required by applicable law, we make no representation, covenant or warranty and offer no other conditions, express or implied, regarding any matter, including, without limitation, the merchantability, suitability, fitness for a particular use or purpose, or non-infringement of Website membership, any Content, or any products purchased through the Website.

Your use of the Website is at your sole risk and it is provided on an "as is" and "as available" basis. We reserve the right to restrict or terminate your access to the Website at any time. Save as required by law, we make no warranties that access to the Website will be uninterrupted or error-free; that the Website will be secure; that the Website or the server that makes the site available will be virus-free; or that information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete. If you download any content from the Website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer or loss of data that results from the download of any such content. No advice or information obtained by you from the Website shall create any warranty of any kind.

Liability

Save for death or personal injury arising out of our negligence or as required by law, under no circumstances shall we, our affiliates, employees, directors, officers, agents or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including, without limitation, damages for loss of profits, loss of goodwill or loss of data. Without prejudice to the foregoing, in no event will we be liable for any amounts in excess of the amount paid by you for the product(s) in respect of which the claim arose.

Nothing in this Agreement is intended to impact any rights you or we may have under applicable law. We are committed to respecting individual rights including but not limited to moral, cultural and religious rights as enshrined in applicable law.

Indemnity

You agree to defend, indemnify and hold us, our directors, agents, affiliates, licensors and suppliers harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Website and/or your breach of any representation, warranty, or other provision of the Website Terms, including the use by third parties accessing the Website using your account caused by your action or inaction.

Entire Agreement

You acknowledge and agree that these Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.

No Agency

Nothing contained in these Website Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.

No Waiver

Any failure to exercise or any delay by either party in exercising its rights or remedies under these Website Terms shall not be construed as a waiver thereof. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law.

Illegality

If any provision of these Website Terms is held to be illegal or unenforceable, the remaining Website Terms (or parts thereof) will not be affected and will remain in full force and effect.

* Orders placed outside of our ordinary working hours (9am-8pm) after the cut-off time and/or on any public holiday will be deemed placed on the next first working day following the date on which the Order was submitted.

** Delivery timelines are estimates, see further details below.


Please expect delays to your order delivery during the following times: promotional activity, sale season and bank holidays or due to your country customs rules and regulations, Lorem House has no control over such cases. During the duration of these Lorem House will be unable to commit to the mentioned delivery timelines.

*** We reserve the right to impose a re-delivery charge where your Order is not accepted at the address supplied to us on the confirmed date of delivery.

  1. General Delivery Conditions: Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our Website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order Confirmation. However, if we have not delivered your Order within 30 days of the Order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

It is your duty to ensure appropriate access for deliveries, including in particular but without limitation on Fridays. Please note the courier will make up to four phone calls to book the delivery time slot with you. And up to three attempts to deliver before your Order will be cancelled.

  1. When your Order is ready for delivery, our shipping partners will contact you to agree a delivery date/time. Once agreed, you will be responsible for accepting delivery and arranging appropriate means of access and installation on that date. It is your responsibility to ensure that our delivery team has access to the delivery address. In order to qualify for a refund, all items (including promotional gift items accompanying the Order) must be returned to us within 30 days of Order receipt:

  • Unaltered, unused and in full saleable condition (or the condition in which they were received from us or our agents).

  • In their original packaging/box/dust-cover and with all brand and product labels/tags/instructions still attached. Authenticity cards, where provided, should also be returned. Swimwear must have the original hygiene liner attached

  • Accompanied by the original Order Confirmation.

Please take care to preserve the condition of any product packaging as, for example, damaged packing may prevent re-sale and may mean that we cannot give you a full refund. Our agents may ask to inspect returned items at the point of collection but that initial inspection does not constitute a guarantee of your eligibility for a full refund.

We reserve the right to monitor returns and to refuse Orders from customers with excessive returns levels. However, nothing in this Returns section is intended to affect any consumer rights that you may have under the Turkish and the US law.

Cancellation

You may contact us at any time prior to your Order being marked as “Processed" on our online Order tracking system to cancel or change it. If you do so, we will at your request either: (i) cancel it free of charge and issue you with a full refund or (ii) do our best to change it, subject to stock availability and any applicable price adjustment. If the Order has been processed, please await delivery and use the Returns process.

Product Liability

By placing an Order through our Website, you acknowledge and agree that full liability for the products rests with the manufacturer and that we carry no product liability for those items save as described in the Returns section in relation to returning the products and refunding the price paid (where applicable).

Title to goods

Title to the items in your Order will pass to you on the later of the day on which: (i) you pay us in full for those items; or (ii) the day you receive the items. Risk in the items in your Order passes to you on delivery to the address detailed in the Order.

Promotion Code

LOREMGURL promo code is valid for 35% off and it includes all store items. Lorem House has the right to modify or cancel this promotion code at any time without notice, apply the discount code at checkout, taxes, shipping and handling fees are excluded from any discount. you can not use this promotion code combined with other discount codes or offers.

 

Intellectual Property Rights

Your use of the Website and its contents does not grant you any copyright, design, trademark or other intellectual property rights relating to the Content (as described in the Content section below), including our software, HTML or other code contained in the Website. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Website is typically protected by national and international intellectual property laws and treaties.

 

You are permitted to use the Content only as expressly authorized by us or the licensor of such Content. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, linking, commercially exploiting, copying and use of the above-listed materials on any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

Content

In addition to the Intellectual Property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. We have made every effort to ensure that the information on the Website accurate and complete, but we cannot promise that Content is error-free. We also do not promise that the functional aspects of the Website or Content will be error free or that this Website or the servers that make them available are free of viruses or other harmful components. We always recommend that you have up to date virus checking software installed.

Third Party Sites

Our Website may include hyperlinks to other websites or resources operated by third parties. We are not responsible for the content or accuracy of any pages that are not on our Website or their availability. We do not endorse and are not liable, directly or indirectly, for the privacy policies of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

 

Descriptions

At the time of publication on our Website, all product descriptions are believed to be accurate. We also strive to represent the products on our Website as accurately as possible, however, colours and resolution may vary depending on your monitor’s display. All measurements and weights are approximate.

No warranty

Except as otherwise provided in these Website Terms or required by applicable law, we make no representation, covenant or warranty and offer no other conditions, express or implied, regarding any matter, including, without limitation, the merchantability, suitability, fitness for a particular use or purpose, or non-infringement of Website membership, any Content, or any products purchased through the Website.

Your use of the Website is at your sole risk and it is provided on an "as is" and "as available" basis. We reserve the right to restrict or terminate your access to the Website at any time. Save as required by law, we make no warranties that access to the Website will be uninterrupted or error-free; that the Website will be secure; that the Website or the server that makes the site available will be virus-free; or that information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete. If you download any content from the Website, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer or loss of data that results from the download of any such content. No advice or information obtained by you from the Website shall create any warranty of any kind.

Liability

Save for death or personal injury arising out of our negligence or as required by law, under no circumstances shall we, our affiliates, employees, directors, officers, agents or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including, without limitation, damages for loss of profits, loss of goodwill or loss of data. Without prejudice to the foregoing, in no event will we be liable for any amounts in excess of the amount paid by you for the product(s) in respect of which the claim arose.

Nothing in this Agreement is intended to impact any rights you or we may have under applicable law. We are committed to respecting individual rights including but not limited to moral, cultural and religious rights as enshrined in applicable law.

Indemnity

You agree to defend, indemnify and hold us, our directors, agents, affiliates, licensors and suppliers harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Website and/or your breach of any representation, warranty, or other provision of the Website Terms, including the use by third parties accessing the Website using your account caused by your action or inaction.

Entire Agreement

You acknowledge and agree that these Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.

No Agency

Nothing contained in these Website Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.

No Waiver

Any failure to exercise or any delay by either party in exercising its rights or remedies under these Website Terms shall not be construed as a waiver thereof. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law.

Illegality

If any provision of these Website Terms is held to be illegal or unenforceable, the remaining Website Terms (or parts thereof) will not be affected and will remain in full force and effect.

For further details, please reach us on info@loremhouse.com

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